Digital Workplace Insight 2023 – Part 2

In the previous installment of our series, we explored the initial findings of our comprehensive survey. Today, we continue our journey, focusing on the readiness of IT teams for remote work challenges and beyond.

On a scale of 1-10, how equipped do you believe your IT team is to handle remote work challenges?

Survey Insight: Our data reveals that the average score is 6.1, indicating a general confidence in IT teams’ ability to manage remote work challenges. However, there is room for improvement, especially in areas like cybersecurity and network stability.

Do you currently utilize AI in your daily tasks?

AI Utilization: Surprisingly, 78% of respondents reported using AI in some form in their daily tasks. This reflects a growing trend towards automation and efficiency in the workplace.

Do you perceive AI integrations in platforms like Microsoft to be beneficial for your work?

AI Integration Benefits: 26% agree that AI integrations in platforms like Microsoft are beneficial, enhancing productivity and decision-making processes.

For your work, do you have to use a virtual desktop or remote solution?

Virtual Desktop Usage: Around 50% of participants use a virtual desktop or remote solution, highlighting the increasing reliance on cloud-based and remote working environments.

For your work, do you have to use a VPN or Proxy solution?

VPN/Proxy Solution Usage: Over 60% of respondents use a VPN or proxy solution for work, underscoring the importance of secure and private connections in remote work settings.

For either VPN or remote desktop access for work, are you satisfied with the solution?

Satisfaction with Remote Access Solutions: About 32% expressed satisfaction with their VPN or remote desktop access solutions, combined with 63% neutral, indicating that these technologies are meeting the needs of remote workers effectively.

Do you believe the security measures in your work environment hinder system performance?

Impact of Security Measures on Performance: This is a divided area, with 50% feeling that security measures do not hinder performance, while the other half believe there is some impact, pointing to a need for balance between security and efficiency.

Rank the following security tools that are important to your job?

Importance of Security Tools: The top-ranked security tools include antivirus software, firewalls, and anti-phishing tools, emphasizing the ongoing need for robust security measures in the workplace.

Due to economic changes, have you noticed a decrease in the variety of IT tools & support provided by your organization?

Economic Impact on IT Tools and Support: 27% of respondents noticed a decrease in the variety of IT tools and support, likely due to budget constraints and economic shifts.

As an employee, do you find that the business is less receptive to purchasing new IT products to help you?

Receptiveness to New IT Products: There’s a split view here, with about half stating their business is less receptive to new IT purchases, while the other half disagrees, suggesting varied experiences across different organizations.

Has remote work impacted your productivity?

Impact of Remote Work on Productivity: The majority (30%) reported increased productivity with remote work, while 63% experienced no change, and 6% saw a decrease in productivity.

Our survey highlights the adaptive nature of IT teams and the growing reliance on technologies like AI, VPNs, and remote solutions. As the landscape continues to evolve, organizations must balance security and efficiency to thrive in this digital era. Stay tuned for more insights in our next blog post.