Exoprise Extends Performance Monitoring Support to All Web Apps and Services

New cloud and network health sensors enable IT teams to leverage the
power of the crowd for their entire cloud app and service portfolio

WALTHAM, MA – June 25, 2014 – Exoprise, a provider of application performance monitoring and enablement solutions for enterprise cloud applications and services, today announced the availability of a new set of cloud and network health sensors.  The new offerings extend the company’s existing CloudReady Monitor solution by enabling IT teams to monitor the performance and availability of nearly any website or cloud service in real time and identify issues before they impact users.

“For many organizations today, employee productivity today is highly dependent on reliable access to a wide variety of cloud and network services running locally and in the cloud,” said Exoprise founder, Jason Lieblich. “If it’s a mission critical resource, IT needs to stay on top of issues that affect access.  With our new cloud and network health sensors, Exoprise makes it easy to test and monitor the performance and availability of virtually any internal or external website or server.  And like our other sensors, these also leverage the power of the crowd and network path performance diagnostics so users can quickly determine when issues are confined to a particular office location, region, or the website itself.”

Exoprise CloudReady Monitor is the only application performance monitoring solution that provides IT teams with real-time performance and availability insight into their mission-critical cloud apps and services including Microsoft Office 365,Google Apps and  Salesforce.com.  It enables IT to analyze measurements from their locations against global and regional crowd data, helping teams quickly identify and fix performance-impacting issues regardless of whether they happen in their network, at their ISP, or in the cloud.  CloudReady Monitor’s sophisticated synthetic transaction monitoring technology emulates real user actions across a variety of network protocols and cloud service API’s, without the complex agent scripting required with other solutions.

With the new CloudReady cloud and network health sensors, IT teams can test and compare response times for multiple network services across multiple locations, compare local response times to crowd averages and set alarms for immediate notification in the event of errors or abnormal response times.  The new sensors’ address some of the most common and challenging web performance issues for IT Teams today and include:

Azure & AWS Bandwidth Monitoring

Any organization running apps and services on Amazon Web Services or Microsoft Azure needs to ensure the consistent health and capacity of the network connections between their users to them.

CloudReady Bandwidth Sensors continuously measure end-to-end bandwidth between user access locations and selected Amazon or Microsoft datacenters, enabling IT to detect changes or problems in available bandwidth that can be caused by local gateway issues, problems at the ISP, or virtual network configuration problems at the IaaS provider.

DNS Monitoring

Problems with DNS can make it impossible for users to access services outside an organization’s network.  And due to distribution and caching characteristics, IT teams need an easy way to test cloud service DNS entries – for both their own sites and external services – from all locations where users access them.

CloudReady DNS Sensors make it easy to monitor, analyze, and troubleshoot propagation, configuration and security issues in real time – across all locations and against crowd performance averages.

Remote Server Monitoring

IT teams need to be alerted when specific servers are slow to respond or stop responding altogether.

CloudReady Ping Sensors monitor both the internal and external servers that are critical to users, capturing response times for any server supporting ICMP echo requests. And unlike manual command line ping tests, CloudReady continuously monitors target servers, providing real-time alarms as well as historical trend and cross-site comparison analysis.

Web Site Availability Monitoring

For some sites and services you only need to monitor the availability and responsiveness at the application network layer (HTTP) without needing to perform detailed page rendering performance diagnostics.

CloudReady WGet Sensors allow you to compare HTTP page delivery timings across multiple servers in a single view.  This is useful in evaluating relative performance across a farm of web servers as well as being able to compare web page access times across your different locations.

Web App Performance Monitoring

Although web apps appear to users as a single application, their performance depends on multiple services that are meshed together within the user’s browser.  If one of these services is unresponsive, the user may lose the ability to use entirely.

CloudReady WMon Sensors allow IT to detect and pinpoint the specific problem service(s) impacting overall app performance, with visibility into performance history data for each individual service.

The new CloudReady Cloud and Network Health sensors are available immediately at Exoprise.com and its valued-added reseller partners.  More detailed information on the new sensors is available here.

About Exoprise                            

Exoprise empowers IT teams with solutions that enable effective adoption and management of mission-critical, cloud based applications and services with its CloudReady monitoring and enablement solutions. CloudReady Monitor provides real-time performance visibility from behind the firewall to the cloud and back. This synthetic based monitoring also leverages network path diagnostics and crowd sourced data analytics to pinpoint problems and ensure the best possible service performance.  The Exoprise solutions help customers get to the cloud faster and ensure success once they are there. Visit Exoprise at www.exoprise.com on Twitter @exoprise; and on LinkedIn.

Compare your cloud service performance with the Exoprise Crowd.  Sign up for our free Cloud Health Report – www.exoprise.com/healthreport.