Three Simple Steps to Improve Digital Workplace Collaboration
The pandemic sparked a dramatic uptick in corporate use of collaboration and cloud solutions. A related perpetual challenge is that enterprises do only a mediocre job of providing remote users,…
Microsoft Outlook on the web Outage, June 6th, MO572252
Yesterday's Microsoft 365 Suite-wide outages, led to continual faults for Outlook on the web on Tuesday, June 6th. When the outages pile up, it becomes difficult to tell when one…
Microsoft 365 Outage on June 5th, EX571516, MO571683
On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate Exchange Online health…
What’s Missing in Free User Experience Monitoring Tools?
You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly…
5 Tips to Improve Employee Digital Experiences
Companies’ reliance on technology grows daily. However, with Information Technology (IT), infrastructure complexities on the rise, overall system performance fluctuates. Any network, app, or service delay hinders individual and corporate…
Build the ROI Case for Improving Employee Digital Experience
Budgeting for user experience management solutions has been dynamic recently. When the pandemic hit, corporations freely opened the purse strings to ensure that employees had the tools to work outside…
Network Path Monitoring Pinpoints and Mitigates Connection Bottlenecks
An employee calls complaining about slow response time. Another one has similar trouble. No red lights are flashing on the Network Operations console, so the network is up and running.…
Streamline and Simplify SSL/TLS Certificate Monitoring
Hackers busily work night and day to find the tiniest hole in your security perimeter, so they can compromise your systems. Browsers are the most commonly used application on your…
How To Solve Difficult Remote Work Problems
Before the pandemic, capturing your users’ experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid…
4 Key IT Operations Practices for Better Management
The Slippery Road Ahead of Us Here we go again. If 2022 wasn’t enough, there are new challenges in 2023 staring right at information technology leaders. As interest rates rise and…
How ITOps Uses Real-Time Monitoring for Easy Fixes
Here's a scenario. All your enterprise apps are running fine, as you expected. Maybe your team wasn't impacted by the Microsoft 365 outage a couple of weeks ago. Good for…
Microsoft Outlook Outage on 6th February EX512238
Unable to send, receive, or search email through Exchange Online? Microsoft Outlook suffered an outage for several hours last night, disrupting North America and worldwide email services. Proactive and…
CRN Recognizes Exoprise as a Cloud 100 Company for 2023
The latest Exoprise monitoring solution offers advanced analytics into the ISP performance, tracks TCP/IP and UDP latencies for a Unified Communications experience, and captures deep endpoint visibility to support a…
How to Choose the Right IT Ops Metrics
Moving Operations From On-Prem to the Cloud Traditionally, we consider IT to be managing and monitoring on-premises network infrastructure, including hardware and software. However, the reality is that most enterprises…
Microsoft Outage on 25th Jan 2023 MO502273
Microsoft had its corporate earnings call yesterday and posted weaker guidance. But guess what? Several hours later, the tech giant was hit by a networking outage that took down Azure…
4 Ways DEM Improves the Digital Employee Experience
If you have been following the news over the last few months, you will agree that the buzzwords for this year are – inflation and recession. Yet, even in these…
What’s Using Your Bandwidth? Here’s a Monitoring Tool
Are Your Users Getting the Expected Bandwidth? Bandwidth monitoring provides IT administrators with the assurance that the network has sufficient capacity to run business-critical applications. In addition, network ops team…
Exoprise Survey Finds 90% of Remote Workers Face Productivity Challenges Due to Ongoing IT issues
Waltham, MA – December 6, 2022 – Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced the findings of its latest research survey, which identifies the role of IT in shaping…
7 Incident Management Best Practices to Improve Business Efficiency
Think about the last time your IT systems had an outage: How did your team react to it? Were they organized with a clear idea of how best to resolve…
Microsoft SCOM for Office 365 Monitoring? There Is a Better Alternative.
Do You Still Use SCOM? Gartner predicts that spending on public cloud services will rise to 21% in 2023. Most organizations today support fully remote operations and use SaaS services…
Microsoft 365 Monitoring for CIOs: Challenges and Solutions
Maximizing the Value of Office 365 Microsoft Office 365 monitoring for the entire company is a big achievement. When the pandemic took hold worldwide, the once "nice-to-have" applications became the…
What is the True Cost of Low Employee Engagement?
Employee engagement is the key to boosting IT workplace productivity in an organization. But bad digital employee experience (DEX) can result in disengagement, hurting your company's net income and increasing…
Exoprise Extends the Service Watch Platform to Optimize the Digital Employee Experience
The secret to enterprise success is about driving digital business acceleration. With a new unified communication as a service (UCaaS) experience-based solution, Exoprise is at the forefront of improving workplace…
Exoprise Expands Network Visibility into Microsoft Teams and Leading UCaaS Applications
As businesses pivot towards multiple UCaaS platforms, the latest Exoprise monitoring solution offers deep application and network intelligence to support a modern workforce with a great digital experience. Waltham, MA…
How to Increase Workplace Productivity, Tools, and More!
Wondering what the best way for employees to work more efficiently is? According to a Gallup poll, an engaged and productive workforce can increase corporate profits by as much as…