Exoprise DEM Solution Featured in Fast Mode
Waltham, MA – October 13th, 2020 – Exoprise, the leading provider of Digital Experience Monitoring (DEM) for Microsoft 365, Salesforce, and SaaS applications, was featured in Fast Mode, one of…
Is IT Prepared for a Hybrid Remote Workplace Environment?
Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. In a survey…
Monitor SSL TLS Certificate Expiration
What is an SSL Certificate Secure Socket Layer (SSL) and its successor, Transport Layer Security (TLS) are protocols designed to safeguard traffic over the internet. SSL certificates allow websites to…
Exoprise Opens Ignite 2020 with Service Watch Desktop for Microsoft 365
Waltham, MA – September 22nd, 2020 – Exoprise, the leading provider of monitoring for Office 365, Salesforce, and SaaS applications, announced ‘Service Watch Desktop’ for Microsoft 365 at the virtual…
Exoprise Achieves Microsoft Gold Partner Status
Exoprise, the leading provider of monitoring solutions for Microsoft 365, Salesforce, and Cloud/SaaS platforms, is proud to announce that it has achieved Microsoft Gold Partner Status across multiple competencies, including…
Are your legacy tools helping with Digital Experience Monitoring?
Introduction Chances are you are not reading this blog at work. If you are one of the millions of American workers affected by Covid and Working From Home (WFH), most…
Early Microsoft Teams Outage Detection & Analysis – August 19-20 2020
Is Microsoft 365 down? Unfortunately, in this time of increased dependency on Microsoft Teams, Zoom and other remote conferencing solutions while working from home, Microsoft 365 had a Teams Audio/Video…
Manage Office 365 Outages With ServiceNow Integration
Introduction ServiceNow incident management and integration workflows with Office 365 is easy. However, enterprises looking to invest in improving their IT workflow systems often leave network admins blinded with monitoring…
Benchmark SaaS Application Performance to Reduce MTTR
The Challenge The new normal for enterprises today is to witness the vast majority of its employees working remotely across multiple geographic locations and communicating through cloud applications such as…
Updated SharePoint, OneDrive Monitoring
Exoprise recently updated the CloudReady SharePoint sensor for monitoring SharePoint Online and SharePoint 2019 Server. At the same time we separated the CloudReady OneDrive sensor to better segregate the crowd.…
Why Selenium Is Bad For Monitoring Cloud and Web Services?
Selenium is a great open source project that can be useful for monitoring simple multi-page web apps, but using Selenium for testing or monitoring SaaS services can be a challenge.…
How to Integrate Microsoft Teams with Office 365 Monitoring
For those of us already using Microsoft Teams, the benefits couldn’t be clearer: Microsoft Teams provides everyone with one place to chat, meet, call, and collaborate, no matter where you…
How To Monitor Zoom Audio Video Conference Performance
With governments and businesses requiring workers to stay and work from home during this unprecedented global pandemic, enterprises are now more dependent than ever before on real-time collaboration tools like…
Work From Home Is Going Viral
Confronted with the global Coronavirus pandemic, IT and Network administrators now face the prospect of having large numbers of employees suddenly working from home. This change will likely require accelerated…
Requirements for Branch Office Network Monitoring
For the past 15 years, there's been a shift in how people work, where they work from and how they connect to "work". Employees are no longer tethered to headquarters,…
Office 365 Digital Experience Monitoring
Office 365 Digital Experience Monitoring (DEM) should be critical to every enterprise. Why? It's pretty clear that Microsoft Office 365 is winning it all when it comes to collaboration suites…
5 Use Cases for SaaS Digital Experience Monitoring (DEM)
Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more…
Microsoft Teams Outage Due To Expired Certificate
Microsoft Teams had an outage yesterday, on February 3rd 2020 for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in…
Exoprise 2019 Year In Review
Another one in the books, 2019 is past and it went by fast. In this post, we'll summarize events and accomplishments for the year and give a peek as to…
Repeated Office 365 Outages, November 2019
It looks like the SharePoint and OneDrive outages have continued into this month with outages on December 2nd. Please do sign up for a free trial of our service to…
OneDrive and SharePoint Monitoring: No Credentials Required
Exoprise recently added support for monitoring OneDrive and SharePoint using OAuth credentials in addition to full experience monitoring via headless browsers. Now, with full support for OAuth and the Microsoft…
Exoprise Recap of Microsoft Ignite 2019
Team Exoprise had another fantastic show in Orlando last week at Microsoft Ignite 2019. We showed off our latest Teams Audio/Video Conferencing Sensor and a significant upgrade to Exoprise Service…
Real-User Monitoring for a Single Page App
Exoprise Service Watch, our real-user monitoring (RUM) product, recently improved support for monitoring a Single-Page App (SPA) which have become the foundation for many Software-as-a-Service applications like GSuite, Salesforce Lightning,…
Real User Monitoring vs Synthetic Monitoring: Why You Need Both
When it comes to Application Performance Management (APM), there are two main technologies used to measure end-user perspective performance: synthetic monitoring (STM) and real user monitoring (RUM). We'll discuss the…
How To Test & Monitor Azure AD Uptime & Performance
Microsoft Windows Azure Active Directory (Azure AD or AAD) is a cloud service that provides administrators with the ability to manage end-user identities and access privileges. When you use Office…