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Why You Need a Digital Experience Monitoring Strategy
Most legacy tools are monitoring on servers and websites and lacking coverage, holistically, for the real-time user experience. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience.
These tools also have a limited view into cloud services they don’t own. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience. New expectations as a result of remote work are redefining the new IT landscape. The workplace model is changing fast and a variety of variables such as internet speed, multiple endpoints, limited remote troubleshooting ability, etc. impacts the delivery of a great experience.
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