Network Assessment for Microsoft Teams, Zoom, VoIP, and UC Apps

Plan, Deliver, & Operate UC Apps with Confidence

Microsoft provides practical guides and overviews to ensure successful usage of Unified Communications applications from Microsoft Windows. These guides include steps administrators can take to prepare their environments for UC and VoIP deployment alongside tools to ensure minimum requirements are met for an optimal user experience, productivity, and successful collaboration.

But there is a better way.

Manage Risk, Assess Network Readiness, & Remediate Poor Network Conditions

Organizations adopt new Unified Communications (UC) applications to save money or to improve collaboration and communications. However, these goals aren’t achieved without proper planning and network assessment.

Microsoft offers some tools for validating network performance before deployment. The Network Planner tool, designed for Microsoft Teams, provides administrators with the network requirements to optimize network connections and QoS. The Teams Network Assessment Tool will test network connectivity and performance.

Both are pre-deployment tools but the results are based on a point-in-time configuration of a network and don’t account for changes made afterward. The tools can also be difficult to get started with and won’t scale for enterprise modeling.

Network Assessment Solutions with Exoprise

CloudReady Synthetics for Teams, Zoom, Cisco WebEx, and Slack

Test capacity, latency, packet loss, and other network requirements while providing real-time notifications

Service Watch RUM

Exoprise Service Watch detects poor network conditions and response for any Unified Communications App in real-time, no mater where the employee works

Microsoft Teams Assessment

Exoprise offers a real-time test against an Azure hosted BOT for continuous audio-video signaling and assurance of network QoS against Microsoft Teams

Service Watch Active Test

Combine lightweight synthetics from end-user devices for deep and wide monitoring and scalability tests across your network for every employee

Why Exoprise CloudReady Synthetics Are Better

A major difference between vendor-supplied network assessment tools and CloudReady synthetics is that Exoprise sensors run continuously and proactively notify application owners and network administrators of performance degradation.

Benefits of CloudReady Synthetics for UC Assessment

Deploys instantly and easily
Runs continuously for 24×7 detection
Proactive notifications for packet loss, jitter, and increased latency
Automated tickets through systems like ServiceNow
Crowdsourced comparison data for easy benchmarking
End-to-end system, router, and gateway tests

Implement Quality of Service (QoS) for UC Apps

QoS is a way to prioritize network traffic and provide a superior digital experience for end-users using UC tools like Teams, Zoom, or WebEx. If network admins don’t assign a higher priority to UC packets, then they will be treated like any other traffic on the network.

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Real User Monitoring for VoIP, UCaaS, and UC Apps

Service Watch collects the performance metrics of Unified Communications tools in real-time. For any UC app like Microsoft Teams, Zoom or Google Meet, jitter, round-trip times and packet loss are collected for insight into the end-to-end network performance.

Use Exoprise Service Watch for a holistic view into the end-to-end application and network performance.

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Enterprise Use Cases - Synthetic VoIP, UCaaS, and Network Testing

Teams Real-time Monitoring Dashboard screen

Pre-adoption UC Planning

Use Teams, Zoom, VoIP synthetics prior to network changes or UC adoption, planning, and testing

Before and After Benchmarks

Test and assess network performance before and after UC adoption

Test QoS Across Devices

Validate QoS settings across network devices, end-to-end, without impacting end-users

Establish Performance Baselines

Establish day-to-day, week-to-week baselines for VoIP and network performance

Proactive Monitoring of VoIP and UC Solutions

Synthetics for VoIP and UC solutions means not having to wait for user impact before you know about a problem

Real-User Monitoring for Remote/Hybrid Employees

Real-User monitoring (RUM) for remote or hybrid users ensures everyone is supported and tickets don’t escalate

Enterprise Use Cases - Service Watch Real User Monitoring

Hop-by-Hop Isolation

Isolate the poorly performing network node responsible for slowing the call

Real-time Packet Loss Detection

Detect packet loss in real-time for every UC app

Network Segment Analysis

Analyze network segments; LAN, Gateway, ISPs, Backbone and VoIP/UC provider networks

Real-time Alarms

Aggregate real-time network path statistics and create incidents to speed root-cause diagnostics

Troubleshoot WorkFromHome, Remote Users

See the complete network path and performance for remote and hybrid users

Detect Network Conflicts

Detect bandwidth and capacity bottlenecks across apps and systems

Real-time QoS Notifications from Any UC App

Exoprise Service Watch captures statistics from all the VoIP, remote meeting, and collaboration tools to assist with diagnosis and root-cause analysis when something goes wrong.

Improve support, detect problems for every business user no matter where they work from.

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Service Watch Active Test

Service Watch Active Test is ideal for proactive testing and monitoring from branch office or remote employees who may be having issues that are difficult to troubleshoot. Active Test can be configured to deploy quickly to any user endpoint for quick diagnosis anywhere.

Lightweight synthetics from every vantage point ensures reliable delivery.

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Start testing your network in 5 minutes

See How Your UC Apps Perform