An employee calls complaining about slow response time. Another one has similar trouble. No red lights are flashing on the Network Operations console, so the network is up and running. What is happening? Frankly, it could be just about anything:…
DNS, the Domain Name Service, is the Internet service that translates IP addresses into hostnames, and visa versa. It enables you to type www.exoprise.com in a browser, or send an email to someone at that domain, and have your request…
Distributed denial of service (DDoS) is one of the most insidious types of digital attacks that can cause cloud outages. It is typically directed at a specific target, and if done competently, can bring an application or even all network…
Microsoft is making it both convenient and cost-effective to use the SaaS cloud-based Office 365 and Azure cloud services rather than a locally hosted Office, SharePoint and their respective on-premises services. However, there can be outages due to a variety…