In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We’ll also go over the typical information required by SaaS vendors, how to collect this information, and how…
Do You Still Use SCOM? Gartner predicts that spending on public cloud services will rise to 21% in 2023. Most organizations today support fully remote operations and use SaaS services from the cloud. But is your Microsoft Systems Center Operations…
Our last blog introduced Multi-Factor Authentication (MFA) for synthetics and discussed how MFA works. Most of our customers use Microsoft Teams as their Go-To messaging and collaboration application. So in today’s article I will show you how to deploy the…
Multi-Factor Authentication (MFA) provides an enhanced security mechanism for your entire organization by requiring multiple methods of authentication credentials. Using traditionally managed passwords for accessing your apps, services, and networks is no longer a secure methodology. Indeed, cyber threats are…
Waltham, MA – September 1, 2021 – Exoprise, a leading provider of Digital Experience Monitoring (DEM) solutions for Microsoft 365, Salesforce, and SaaS apps, today announced the latest release of its Service Watch platform, allowing IT organizations to proactively monitor and troubleshoot…
Shift-Left Matters in DevOps DevOps is a common name in the technology household. Your team embraces this concept to deliver applications faster and improve software quality. Besides, it adds efficiency to the development process from the very beginning. Even so,…
Introduction If you live and breathe in the technology industry, chances are you are hearing Digital Experience a lot these days. A remote-first culture is brewing in every company. You need to ensure that employees stay productive with applications such as…
Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now…
What is a Virtual Private Network (VPN)? A VPN, allows remote employees to create a secure traffic connection to the corporate network. These connections essentially tunnel from a computer or mobile device through a VPN server, often through the public…
Introduction Exploring the Internet via a web browser such as Google Chrome, Firefox, or Microsoft Edge is commonplace today. But at times, end-users visiting SaaS apps through multiple channels can face several performance issues. Slow Wi-Fi and network speed Increase page…