In today’s fast-paced, digitally driven world, monitoring network performance has never been more critical. Whether you’re a small business, or a large enterprise, understanding the complexities of Voice over Internet Protocol (VoIP) and bandwidth is crucial for delivering an exceptional…
A set of metrics known as Core Web Vitals have become key indicators of website performance and user satisfaction. Monitoring and optimizing these metrics for web pages can be challenging. Today, we learn how to use synthetic and real-user monitoring…
Organizations today rely on mobile device management (MDM) solutions to secure and manage corporate resources across a diverse range of devices. One such platform is Microsoft Intune, which offers security, patch, and access control features for mobile and desktop devices.…
This article covers the benefits and instructions for deploying Service Watch Desktop for end-user devices and Desktop Virtualization platforms such as Azure Virtual Desktop, Windows 365, or Amazon Workspaces. The use of Virtual Desktop Infrastructure (VDI) is on the rise…
As technology advances, operating systems play a vital role in providing a seamless user experience. Microsoft's Windows OS has been at the forefront, constantly introducing innovative features over time. Two features related to improving the end-user digital experience are the…
In today's interconnected world, where network performance is crucial for business operations, understanding the significance of ICMP (Internet Control Message Protocol) becomes paramount. Today’s post sheds some light on the critical role of ICMP and why it should not be…
Before the pandemic, capturing your users’ experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours,…
WiFi Problems Persist Today We are all moving towards a digital workplace - or a hybrid work scenario. Currently, 1 in 4 Americans are working from home. By 2025, 36M American workers will be working remotely, an increase of…
Device Refresh Becomes a Necessity Last year, during our Work Anywhere webinar, Forrester analyst Andrew Hewitt said that 51% of the technology teams focused on providing the right technology to enhance the employee experience. By 2021, the entire IT organization…
Introduction User experience is subjective. For example, asking tourists visiting New York City about their experiences gives different answers. Likewise, end-users who work remotely with different resources and disparate assets can have varied experiences with their business apps. How can…